Angajam Back Office Moderator - Spaniola cu Engleza – Brasov

Candidatul ideal:

• Cunostinte de Limba SPANIOLA nivel avansat

• Cunostinte de Limba Engleza, nivel mediu/ avansat

• Gandire rapida, capacitate analitica si atentie la detalii

• Atitudine proactiva

• Abilitati bune de operare PC si viteza de tehnoredactare

• Orientare spre client și spre rezolvarea problemelor

• Experienta anterioara in customer support reprezinta un avantaj

Responsabilități:

• Verificarea atenta a continutului (audio, video, foto, text etc) ce ruleaza in aplicatia social media pentru care se ofera suport

• Selectarea continutului respectand criteriile si politicile impuse

• Eliminarea continutului neadecvat in scopul asigurarii unei experiente sigure pentru utilizatorii aplicatiei si comunitate

• Respectarea regulilor si procedurilor companiei privind standardele de securitate si protectia datelor

Oferta noastra:

• Recompense atractive si bonusuri suplimentare bazate pe performanta

• Bonusuri de recomandare

• Asigurare medicala privata si preturi reduse pentru persoanele aflate in intretinerea angajatului

• Diverse discount-uri la sali de fitness si alte activitati recreative

• Diverse discount-uri la parteneri

• Sprijin la nasterea unui copil, sub forma unui bonus

• Acces la biblioteca online pentru cititorii pasionati

• Mediu de lucru multicultural si entuziast

• Posibilitati de dezvoltare profesionala

Requirements:

• Very good knowledge of Spanish language written and spoken

• Good level of English language

• Proactive attitude

• Knowledge of IT programs as well as fast fingers for typing

• Involved in assuring the happiness of the customers. Fast thinker and ability to resolve situations as they come on the spot with focus on attention to details

Responsibilities

• Responsible for evaluating online social media content (images, videos, text, etc.), showed in the social media app that you offer support

• Selecting the content according to the internal policy and criteria

• Removal of inappropriate content in order to ensure a safe experience for users of the application and community

• Maintain a high level of quality in each case that you review

• Ensure compliance with company regulations with regards to Data Security and Protection Standards

Our offer:

• Attractive rewards and additional performance based bonuses

• Annual fixed bonuses

• Full private medical insurance & discounted prices for the dependents of the employee

• Child birth support

• Online library access for passionate book readers

• Various discounts for gym classes & other recreational activities

• Multicultural and enthusiastic work environment

• Access to the company’s cultural events including well-known festivals in Romania

• Lunch vouchers